The company
Get in touch
MZ Solutions is a small company with one office address, one email address and, on a working day, one hatch. There is no phone line to ring; this page says which way to reach the company for what, and how soon an answer comes.
Three ways in
Quickest, working today
Ask for the stand
The request form stores what you send at once and gives you a reference. Everything about a stand day, from the days to the pitch, belongs there; questions about it can go in its “Anything else” box.
Everything else
Write to the office
One address for the whole company. A subject line that starts with what the message is about gets it to the right pile: Stand request MZS-…, Allergens, Privacy, Complaint.
This address belongs to the company's own domain, which is being set up. Until the domain is live, mail sent to it is not delivered. The stand request form does not depend on it.
On a stand day
At the hatch
The crew answers for the food in front of you: what is in it, how it was cooked, and what can be done about a dish that is not right. Ask for the person in charge of the stand that day.
When the office answers
Messages are read on working days. A stand day starts early, so replies tend to come in the afternoon.
- Days
- Monday to Friday, except bank holidays in England
- Hours
- 9:00 to 17:00, UK time
- A reply
- Within two working days of the message arriving
- A complaint
- Acknowledged within two working days, answered in full within ten, as the complaints procedure sets out
- A privacy request
- Answered within one month, as the law requires; see the privacy notice
What to put in a message
The answer comes faster when the first message carries what the reply will need.
About a stand request
The reference, which starts MZS-, and the email it was sent with. Without both, the office cannot tell it is yours.
About a dish
Which dish, and which of the fourteen allergens, or which ingredient, you need to know about.
About something that went wrong
The date, the site or pitch, what happened, and what would put it right for you.
About your information
What you want to see, change or delete, and the reference if it is about a request.
The registered office
107 Coventry Street KIDDERMINSTER, DY10 2BH United Kingdom
An address for post and official filings. No food is cooked, sold or collected there, and it is not a place to call in. The stand trades from permitted pitches and from firms' own sites; the places it serves are named on the break time page.
- Company
- MZ SOLUTIONS LTD
- Company number
- 17430729
- Registered in
- England and Wales
- D-U-N-S
- 235118560
- Incorporated
- 1 September 2026
- Activities (SIC)
- 56103 · 82990