A booked day
A day at your gate
What happens between asking for the stand and the last of its waste leaving your yard: the weeks before, the day before, the day itself by the clock, and the hour after. The clock below uses the planner's example shift, a 10:00 first bell and a 12:30 second bell; your own bells move every time on it.
The weeks before
A request is not yet a booking. It becomes one in three steps, and the page that looks a request up shows which step it has reached.
- ReceivedThe request is stored the moment it is sent, with its days held for your site and a reference to look it up by. You can change the days, add a dietary note to a day, or cancel.
- Pitch looked atThe company goes over the pitch with your named person: on site, or from measurements and photographs where the site is simple. Anything that rules the spot out is said then, not on the morning.
- Confirmed in writingBy email: the days, the arrival time, the bells, the pitch, the named person, how the food is paid for, and copies of any documents your site asks to see. Only now is a day fixed.
The day before
- Stock bought against your headcount and bells, with every label read against the recipes
- Dietary notes for the day read, and the dishes they touch marked on the crew's copy
- The printed allergen table and the labels packed for the hatch
- Clean water tank filled, waste tank emptied
- Gas cylinders checked, fittings looked over
- Probe, wipes, cloths, bags and the grease container on board
- The route and the gate time checked once more
The day, by the clock
For a site whose first bell goes at 10:00 and second at 12:30. Earlier bells move the whole day earlier.
- At your gateSigned in with your named person, site rules and any induction gone through, the pitch walked before anything is unloaded.
- Chocked and levelWheels chocked, jacks down, awning out on the hatch side, cable along the wall or the generator set away from people.
- Hot, cold and cleanGas on, hand-wash running hot, the hot-hold past 63 °C and the fridge at 8 °C or below; the first probe readings written down with the time.
- First batches onAs many as the planner says must be ready before the bell, so the queue does not wait on the griddle.
- First bell, hatch upOrders taken, the allergen question answered every time, food cooked through and handed straight over.
- The lullSurfaces wiped, stock brought forward, the probe into whatever is held hot, the slow parts of dinner started.
- Second bellThe longer queue. The batches that went on early are why it moves.
- Hatch downOnce the last of the break has been served, never while someone is still in the queue.
- Packed downGriddle scraped and oiled, surfaces sanitised, gas off at the cylinders, waste bagged, fats sealed, grey water held.
- The pitch walked againWith your named person, swept and looked over, left as it was found. Then the stand drives out.
Who does what, on the day
Your site
- The gate open at the agreed time, the pitch kept clear of parked vehicles
- Your named person there at arrival and at leaving
- The bells rung when you said they would be, or a word if they move
- Your people told where the stand is, and that they pay at the hatch unless the confirmation says otherwise
The stand
- On time, with everything it said it would bring
- Your site's rules followed from the gate to the pitch
- Allergen information for every dish, and the question answered at every order
- Everything it brought taken away again, waste included
The hour after
The day is not finished when the stand leaves your gate.
The day's temperature readings and cleaning checks are closed off in writing. Waste goes where waste is meant to go; fats and oils to a collector, never a drain. If anything on the day went less well than it should have, the company would rather hear it from your named person that afternoon than find out later, and the complaints procedure says how it answers.
Changing a later day of the same request works the way it always does: look the request up, change its days, or write to office@mzsolutions.buzz quoting the reference once a day has been confirmed.
Registered details
The registered office is a private address for post and filings. No food is cooked, sold or collected there.
- Registered name
- MZ SOLUTIONS LTD
- Company number
- 17430729
- D-U-N-S
- 235118560
- Registered in
- England and Wales
- Incorporated
- 1 September 2026
- Registered office
- 107 Coventry Street KIDDERMINSTER, DY10 2BH United Kingdom
- Activities (SIC)
- 56103 Take-away food shops and mobile food stands · 82990 Other business support service activities not elsewhere classified